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Technical Support  

Please check the FAQ page first.

To set up PDF, please see Working with PDF.  

For International Languages, see International language Support.

For technical support, email support1@pagefocus.com. Please provide the following information when you email us:

1.

Your registration name (user name).

2.

The PageFocus program version and build number. You can find the build number by selecting Help/About menu.

3.

Your computer's operating system (Win7, Win8 or Win10)

4.

Attach the PageFocus file (and/or the .xdb database file) that you have problems.

5.

If there are any error messages, send us an image of the message, or copy it into a PageFocus file then send us the PageFocus file.

6.

Give us a step by step description of how the problem occurred. If we can recreate your problem, we can solve the problem quickly.

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